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STATEMENT OF WORK - START OF YEAR (SOY)

Start of Year Service Summary

We know the start of school can be an extremely hectic time for Food Service professionals, let us help you check your MCS POS system off your list. This service includes importing new students from your student information system, updating meal and menu prices, importing your directly certified students, update application scanning software, and updating your student pictures associated with MCS. We use WebEx® remote connectivity software to perform this work. The district must allow access to ALL computers/servers on which SOY will be performed. This includes, but is not limited to, the Database Server and Food Service Workstations. SOY Technician must have appropriate permissions* to complete all tasks.

* Permission to install new applications, access to MCS data share, and WebEx.
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Project Scope

This Statement of Work covers the following activities and deliverables.

  • SOY technician will call district appointed contact to gain remote access to computer / server.
  • Technician will modify attendance factor for sites as requested by district
  • Technician will modify meal prices as requested by district
  • Technician will update reimbursement rates
  • Technician will modify Point of Sale - Menu Items as requested by district
  • Technician will modify Site Credit Limit and Low Balance Warnings as requested by district
  • Technician will assist with initial student import for the new school year
  • Technician will run the DC Import (if provided by district)
  • Technician will update student pictures (if available at time of service)
  • Technician will verify previous school year data is accessible 
  • Technician will perform SOY for mySchoolBucks.com and ensure everything is syncronizing with online payments website
  • Technician will setup claim periods for the new year
  • Technician will initiate Grade Promotion process if your district does not import a SIS student file
  • Once work is completed
    -The appointed contact will be notified via email
    -The billing process will be initiated
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Schedule

Task Performed When:
  • The SOY Project is considered open
  • When we receive the Questionnaire form completed
  • The SOY service begins
  • On the date and time chosen from the previous schedule
  • The SOY service is completed
  • HSS Technician notifies customer via email
  • The SOY service is billed
  • Upon completion of work

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Key Assumptions

This agreement is based on the following assumptions. 

This Statement of Work was reviewed
The End of Year process has been completed
The MCS SOY Questionnaire will be completed and submitted
SOY technician will have access to files requested in questionnaire
SOY technician will be granted remote access to the necessary computers / servers
SOY technician will have adequate permissions to restore a SQL database to the SQL server if necessary 

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If you have any questions please call 888.287.6416