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Testing the schedule you created

It is important to keep in mind that the SuperSaaS site looks different to you as an administrator than it does to the visitors of your schedule. Your visitors will not see the administrator-only navigation buttons like Configure and Supervise. You would also typically hide other people’s appointment details so that users can only see their own appointment details and not those of others. You might also want to test email confirmations as the settings for email confirmations tend to be different for administrators and regular users.

Therefore, it is important to test the online booking process from your visitor’s point of view to ensure it behaves as expected. There are essentially three ways to switch between administrator and user access. Each of these will be discussed below, beginning with the simplest method: logging out as administrator and logging in as a user (or vice versa).

Log out as administrator, log in as a user

First, to allow for easy navigation to your schedule later on, it is a good idea to write down the address of the schedule page or store it using the “bookmark” option of your browser. Next, log out as administrator by clicking the Sign out link in the top-right corner of your screen and then return to the schedule page by clicking the bookmark. If you navigated back to the schedule page using your browser’s “Back” button, you may also need to click the “Refresh” button to avoid being shown an outdated page. You can now check (and use) the schedule as if you were a regular user. To make further changes to the schedule’s configuration, you’ll have to log back in as administrator, make the change, log out again, and check your schedule again in user mode.

This could get tedious quite quickly, as you can imagine. You might therefore be tempted to try logging in as administrator in one window and logging in as a regular visitor in another, but that won’t work. Your browser “helpfully” remembers the last place you logged in and applies that setting to all its windows. However, you can overcome this problem by using a “private” browsing window or using a second browser.

Use the private mode of your browser to view your setup as a user

A good alternative for having to switch back and forth between administrator and user mode is using the private mode of your browser. Browsers use different names for the private mode, for example, Chrome names it “Incognito window”. You can open a separate tab or window in private mode, navigate to your SuperSaaS schedule, and log in as a user there. You would remain logged in as administrator in your regular browser window. Instead of having to log in and out of the system, you can now simply switch between the private tab and your regular browser window. If you’ve made a change in one window you may need to refresh the other window to make sure it reflects the change. If you are unable to find the private browsing feature on your browser, simply use the next suggestion.

Use a second browser to check your setup

Another alternative for having to switch back and forth between administrator and user mode is using a second browser. You can then use one of the browsers to log in as administrator and the other to log in as a user. Upon making changes to your configuration, you may have to refresh the page in the other browser for the changes to appear. You can do so by clicking this browser’s “Refresh” button.

If you currently only have one browser installed on your computer, you can simply download and install another one. Chrome, Edge, Firefox and Safari are all good and freely downloadable browsers, and SuperSaaS works equally well in all of them. If you have access to another computer from which you can access the site, or a phone, then that would work as well.

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While you make changes to your schedule, it remains accessible to the end-user. If you are just experimenting, and it’s not desirable for regular users to be there, you can make the schedule temporarily inaccessible to them by clicking Block schedule on the Overview tab of Configuration page. Do not forget to unblock the schedule once you’re done experimenting.

Access the schedule via different domains

If you don’t want to install a second browser, there is one other trick you can use to avoid logging in and out: access SuperSaaS via another domain. This will trick your browser into thinking it’s an entirely different site. There are several domains pointing to SuperSaaS, but two easy-to-remember alternatives to supersaas.com are respectively supersaas.net and supersaas.co.uk. If you want to try out the view for a superuser, which is slightly different still, this would be a good trick to use instead of having to work with a third browser. You will need to use the full web address for your schedule with the alternative domain names. You can’t just type supersaas.net by itself and try to log in because the system will unhelpfully redirect you back to supersaas.com.

There is a special mode for testing if the payment system works. More information can be found in the payment tutorial.