Crunchtime Refresh/Upgrade Requests

Looking to upgrade to CrunchTime’s latest release, or refresh your Test site? You’ve come to the right place! It's a simple 4 step process:

Click on a date in the When column of the Availability chart below

Click on New Booking

Fill out the form

Click Create Booking

An Upgrade Specialist will then respond via a Support ticket to finalize the request, as well as confirm the start time and how long the site will be down. Note: you will not receive a support ticket right away. A support ticket will be created once the Upgrade Specialist reaches out to you. Refresh/Upgrade event requests are reviewed periodically throughout the week. You may not receive a support ticket for a day or two after submitting your request.

The Fine Print…

• If you need to change your request, please do it via the Support ticket we’ll send you confirming the start time.
• The time shown is just a place holder. We’ll coordinate with your team to determine the best start time!