Online appointment scheduling system for maintenance & repair services
Our free plan is free forever.
Streamline your maintenance and repair scheduling
Efficiently manage service appointments for a variety of maintenance and repair needs. Customize scheduling options for different service types, technician availability, and emergency calls.
Keep schedules in sync with calendar apps your employees have on their phone. Integrate payment solutions for service fees and utilize SMS or email for appointment confirmations and reminders.
With plans starting at just $ 9 per month, find a scalable solution that grows with your service business. Paid plans simply include all features.
Features of our maintenance and repair scheduling software
Customer self-booking
Save time by pre-defining how and when customers can book or reschedule appointments without your involvement
Adapts to your business
All the functionality you need such as the ability to create various service categories and subcategories to accommodate different types of maintenance and repair services
Custom layout & forms
Completely customize the layout and ask specific information that you need as part of a booking, such as model or serial numbers to help the technician prepare for the service
Add to your website
Integrate your appointment schedule on your own (responsive) website e.g., via JavaScript or WordPress plugin and match to your branding
Confirmations & reminders
Have the system automatically send email/text reminders to customers and to the staff members at a specified time interval before the appointment
Your business, your rules
Whether you want to set cancellation policies, booking rules, or special discounts, SuperSaaS allows you to control every aspect of your scheduling process
Many payment options
Ask customers to pay at the time of booking, or send an invoice afterwards, through your own payment provider
Combine or synchronize calendars
Combine availability from multiple calendars, link your Google or Outlook Calendar so that appointments there show up as unavailable on your SuperSaaS schedule
Calendar customization galore
Add clients to a waiting list, add travel time between appointments, create recurring appointments
User management
Set separate access levels for team members or create user groups with access to specific schedules
Reporting & analytics
Download the history of bookings on individual employee schedules for analysis or to make payroll calculation easier.
Security & reliability
Your data is safe and stored GDPR-compliant, with automatic backups and 24/7 monitoring
Why many repair professionals are offering online appointment booking
Let customers book maintenance and repair appointments online 24/7
Hassle-free and affordable scheduling for repair professionals that goes with you wherever you go. No matter if it’s appliance repair bookings, pool maintenance scheduling, or anything else, let us take care of your bookings so you can spend time with customers.
- Access schedule and bookings on-the-go: handle new repair requests, recurring maintenance appointments, and cancellations in a single click.
- Multiple schedules: allow each employee of your repair business to handle their own schedule and availability. Allow for multiple services, like plumbing or electrical repair, on a single schedule and automatically check availability with multiple employee schedules.
- Display your employees and their specialties on your calendar: have customers pick from individual staff member specialization, so they know they are getting the right person for the job.
- Handle cancellations: determine if and how far in advance reservations for an appointment can be changed or canceled without your involvement.
A variety of commercial opportunities
Let the system take care of the payment upfront, but also discover new commercial opportunities.
- Flexible payments: offer payment at booking or sell credits packages. It’s also possible to send an invoice automatically afterwards, through your own payment provider.
- Price rules: increase your profit by setting customized pricing rules that can allow you to charge more for appointments made on the weekend, or any scenario you prefer.
- Promotions: attract new customers by creating your own sales coupons and promotional offers. For example, you can offer discounts to customers who book several maintenance appointments at a time.
- Cross-selling: offer add-on services or products for customers booking with you, for example, clients can pay $30 extra for a copper metal replacements over aluminum.
Ideal for maintenance and repair
Many of our customers are running maintenance and repair businesses too. Based on their feedback we have optimized and added features over many years, so the system now covers any scheduling need your business may have.
- Track your inventory: different repair jobs require different sets of equipment. Keep track of this using a SuperSaaS schedule and always make sure your employees have the correct tools for the job.
- Manage multiple locations: offer your services in multiple locations and zip codes and accept bookings only in the areas convenient for you. Add new locations anytime without any extra cost and grow your business with more bookings.
- Cluster nearby locations into separate calendars: you can organize your workforce so that there are separate calendars for different areas of town. This way, you don’t have to waste travel time and money and keep your workforce clustered in certain areas.
- Follow-up messages: remind customers to let you know how well you did via automated follow-up messages.
Easily add online booking to your website
Don’t take it from us,
take it from our customers
- Electrical wiring
- Plumbing and pipes
- Gardening services
- Painting
- Pool maintenance scheduling
- Alarm installation
- Garage door services
- Window installation
- Handyman services
- Fireplace cleaning
- Lawn care services
- Repair shop scheduling
- Heating repair
- Pool & spa installation
- Carpenters
- Flooring
- Appliance repair
- Pest control
- Appliance maintenance
- Auto repair
- and more…
Talking to a long time customer
Kate Dahl is a job coach living in Denmark and is originally from the United States. She has become a job consultant for people looking for a new opportunity. Kate started using SuperSaaS in 2020 to schedule in her appointments online.
Read Kate’s storyConnect your appointment schedule with your favorite apps and software
The online appointment scheduling system that allows you to integrate with your favorite apps and software
Microsoft 365
Zoom
WordPress
Instagram
Twilio
Dropbox
PayPal
Stripe
The benefits for your business
Increased efficiency
Automating the booking process removes the need for someone to manually take calls and coordinate schedules, saving time and reducing human error such as double bookings.
Better service
Instant appointment booking at any time eliminates the need for back-and-forth communication. This kind of self-service capability is usually preferred by customers in today’s digital world.
Decreased No-shows
Automatic reminders through emails or text messages significantly cuts down on forgotten or missed appointments, making sure that your business operates at maximum capacity.
Frequently asked questions
The answers you never knew you needed
General questions
What sets SuperSaaS apart from the competition?
SuperSaaS offers more functionality than other appointment scheduling systems, owing to the continuous improvements we’ve made based on customer feedback over the last 15 years.This ensures it can usually match your preferred workflow, instead of you having to shoehorn your business process into what the system can do.
Our large scale also means we can spread our cost over many customers, which results in a better price.
Do I need to have my own website?
SuperSaaS can be integrated seamlessly into any site, if you don’t have a website (yet) you can also use the link to a SuperSaaS schedule directly, add in your email signature, share it via WhatsApp, or put it on your Facebook or Instagram page.Do you have a mobile app?
When you (or your clients) visit a schedule with a mobile device, such as an iPhone or Android, the system will automatically show a version optimized for handheld devices.
You can also display your calendar using an icon on the home screen of an iPad or iPhone. It will look like an app, but you don’t need to visit the App Store to download it. See the information on mobile devices for details.
Can I connect SuperSaaS with other calendars?
You can let the availability of your SuperSaaS schedule depend on your Google or Outlook Calendar. SuperSaaS only retrieves your free/busy information, we don’t download your appointments.
This way you can allow users to schedule an appointment in your personal calendar, without the need to give anyone access to the details in your calendar.
Subscriptions and billing
Is the free version really free?
SuperSaaS is 100% free to use indefinitely and doesn’t require credit card information to start. The free version has a limit of 50 appointments and advertisements are displayed on the calendar page, along with a few other limitations.Details can be found on the pricing page. You’re welcome to keep using the free service for private and non-commercial use.
Can I switch to a bigger or smaller plan?
You can upgrade or downgrade at any time, payments get adjusted automatically. You can even switch back to the free version if you don’t need the system for a while and return to it later. So seasonal businesses only need to subscribe when they’re in season.What happens if I exceed my appointment limit?
When you exceed the maximum number of appointments allowed on your subscription package the system will notify you by email. You then have three days to either upgrade the account or reduce the number of appointments (feel free to email us if you need more time).
We will never delete your upcoming appointments. If you still exceed your limit after three days then the system will no longer accept new appointments until the situation is rectified. All other functionality remains unchanged. So you, and your users, can still view and edit appointments that have already been entered.
Do you charge when my users pay for bookings?
If you would like clients to pay for appointments in advance, you can use the integrated online payment system. You can choose from several different payment providers, such as PayPal or Stripe or even offer a combination of multiple providers. They send payments to your bank account directly, deducting a charge for their service. The money does not pass through SuperSaaS and we do not charge any fee.
It’s also possible to use the built-in “credit system” where clients buy credits beforehand which they subsequently use to book appointments.
More information can be found in our support documentation.